Artec Hot Swap : A free loaner as a backup plan

We are introducing a new service, Artec Hot Swap, enabling the user to get a loaner in the shortest time possible.

Whatever field our clients work in, be it design, reverse engineering or medicine, we at Artec want to make sure our scanners help them succeed in what they do. No tech glitch should cause their projects to stall or be delayed. With that in mind, we are introducing a new service, Artec Hot Swap, enabling the user to get a loaner in the shortest time possible in case their scanner needs to be sent away for repairs. As part of the service, Artec also commits to covering all shipping expenses to/from our service center.

We provide the loaner before the scanner under contract is shipped to us for repairs.

The price includes a free loaner, which stays with the customer for the whole period while their scanner is unavailable. We provide the loaner before the scanner under contract is shipped to us for repairs and we take it back only after the scanner has been fixed and returned to the customer in perfect working condition.

The Hot Swap service is available for scanners that are up to four years old. Only scanners in the existing product line are eligible for the service.

To find out more about Hot Swap, please contact Artec Sales Team at sales@artec-group.com or your local reseller.